Privacy Policy

1. Information We Collect

When you interact with our website or request our services, we may collect the following types of information:

• Contact Information: Name, email address, phone number, and service address.
• Project Details: Information you provide about your landscaping needs, project scope, and timeline preferences.
• Usage Data: Pages visited, time on site, referring URLs, and device/browser information collected automatically through cookies and analytics tools.
• Communications: Records of correspondence when you contact us by email, phone, or through our website forms.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries
• Schedule and manage landscaping projects
• Send appointment reminders, project updates, and invoices
• Improve our website content and user experience
• Comply with legal obligations and protect our business interests
• Send occasional marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with email delivery, scheduling software, or analytics — bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain website functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Client records are typically retained for seven (7) years following the completion of services. You may request deletion of your data at any time, subject to applicable legal requirements.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@jzsgreenscapes.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.